How much does shipping cost?
We offer FREE standard shipping Australia-wide on all orders for Berlei members only. For non-members, shipping is FREE for orders over $49 (excluding eGift Cards, which don't require shipping) or $5.95 for orders under $49. Not a Berlei member? Sign up here.
Express shipping is $9.95 Australia-wide. International shipping charges vary (see below).
eGift Cards don't require shipping, therefore there is no shipping cost unless you are not a member and the gift card is purchased with products totalling less than $49, in which case you will be charged a shipping fee.
How long does shipping take?
In Australia, we use Australia Post eParcel to get your goods to you. Once your order has left our warehouse, it can take up to 7 business days to be delivered. International orders may take longer.
Where is my order?
As soon as your order has left our warehouse, we'll send you a shipping notification email to keep you in the loop. For Australian deliveries, the email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website. Don't stress if it doesn't work immediately - it often takes up to 4 hours for it to be searchable in the system.
Where do you deliver?
We deliver to the countries listed below; simply enter your address during checkout.